FAQs
The platform is for academic feedback about your course, modules and learning experience. You can submit an issue, question, idea or praise.
Yes. When submitting feedback, you can choose to keep your submission anonymous.
Yes. You can browse feedback submitted by students on your course and give it a 👍 if you agree with a post.
Your Course Reps will review your feedback, raise it with the University where appropriate, and post updates so you can follow its progress.
Yes. You can submit as many pieces of academic feedback as you'd like, provided each submission relates to a different issue, question, idea or piece of praise.
Course Reps review feedback regularly and will post updates as soon as there is progress to share. Some issues may take longer to resolve depending on the nature of the feedback.
Yes. If your feedback relates to a particular module, you can include the module name when submitting your feedback.
Every submission will be reviewed by your Course Reps. While not every suggestion may result in a change, your feedback helps inform discussions with the University and identify areas for improvement.
Yes! We'd love to hear what's working well too. Sharing praise helps recognise good practice and celebrate successes.
Course Reps use the platform to review student feedback, provide updates and manage the progress of submissions. Read our Course Rep Feedback Platform Guide for step-by-step instructions on using the platform.
Your Course Reps are listed on the platform, along with the course(s) they represent.
- Open - our feedback has been received and is awaiting review.
- In Progress - our Course Reps are working with the University and updates will be shared.
- Closed - An outcome has been reached, or the feedback has been resolved.
Try to be clear and specific. Explain what the issue or idea is, how it affects your learning, and, where possible, suggest how it could be improved.
No. Please avoid including personal or sensitive information about yourself or others in your submission.
if you have any questions about using the Course Rep Feedback Platform or the Course Rep role, please contact ussu.information@surrey.ac.uk