Don’t Worry Surrey is here to support you through your exams. We know that exam periods can be stressful, so we are here to help you achieve your full potential. One of the ways that we are supporting you is by providing you expert, free, and independent academic advice. Sometimes during exams, things can go wrong, and your Union is here to support you if that happens. 

Our Advice Team 

We offer an Advice service that is here to help you navigate university life with confidence. We offer free, independent, and confidential advice on a range of issues – all delivered by expertly trained advice professionals. Working within the Support Zone, our advisors understand all the details of University procedures and regulations, and can help you understand them better too. Whether you're looking to apply for Extenuating Circumstances, or want advice about avoiding academic misconduct, we've got you covered. 

During Don't Worry Surrey, our Advice Team are offering drop-in sessions and opportunities to book in for a quick query session if you need urgent support. You can find all the details about how to get advice during exams on our Don't Worry Surrey website page. You can also always email ussu.advice@surrey.ac.uk and our expert team will get back to you within 2 working days. 

On Monday 19 May, our Advice Team are doing an Ask Me Anything takeover on our Instagram page, so if you've got a burning question, submit it now!

Extenuating Circumstances

If something happens that makes it impossible for you to complete your assessments, your Union is here for you to talk through your options. Extenuating Circumstances (ECs) are, according to the University regulations, circumstances that make it ‘temporarily impossible’ for a student to meet a deadline, revise for or attend an exam or assessment, or participate in their programme as might be reasonably expected. 

If this feels like something you might need to discuss with our Advice Team, we recommend that you read the guide provided on our website, and get in touch with our advisors or come along to a drop-in to ask any questions you might have. 

Avoiding Academic Misconduct

With the increase of online exams, there has also been a 50% increase in the number of academic misconduct cases at Surrey. The exam period is the perfect time to remind you of the best approaches to maintaining the academic integrity of your assessments to ensure you’re able to perform at your best.

We've pulled together some top tips to encourage good academic practices to help you succeed, which you can read on our dedicated Academic Misconduct webpage. If you do find yourself in need of more advice on this topic, contact our Advice Team by sending an email to ussu.advice@surrey.ac.uk for more specific help. 

We hope that your exam period goes smoothly and that you feel ready and prepared to do your best! Always remember that if you do need support, your Union is here for you.