Are We looking for you?

The Support Zone are launching a very exciting volunteering opportunity.

We want to build a brand-new team of marketing and communications volunteers to help shape and develop how our union advice and support services are promoted.

Are you creative? enthusiastic? self-motivated? and a great communicator?

We are looking for students with a passion for promotion and content curation; to help us reach new student audiences and raise the profile of the Student Union’s Support Zone.

This is a great opportunity for students wanting to develop their own skills and experience, whilst also making a difference to the lives of other students at Surrey.

 

Role Objectives

 

Reporting to the lead Support Coordinator, you will be working to achieve the following objectives:

·       Create and shape student-led, student-focused communications for the Support Zone

Help us develop a consistent thread of content throughout the academic year, from ensuring that students know what support is available to them to sharing self-care tips and advice.

·       Promotion of the Support Zone advice services

Think captivating student-led content that helps students understand the free advice services available to them, including assistance with processes such as submitting extenuating circumstances and academic appeals.

Develop new and engaging ways to reach students during our Support Zone campaigns, such as Don’t Worry Surrey and Wellbeing Week.

·       Promotion of the Support Zone peer support services

Including: Nightline, Talk Together and Welfare Watch

Help us find creative and attention-grabbing ways to spread the word to students that these fantastic services exist. Help by creating content and organising events to ensure that as many students as possible know that there is free peer support available to them during their time at Surrey.

Role Responsibilities

 

·       Create student-led student-focused Support Zone content for Instagram
(@surreyunion and @ussu_vpsupport)

·       Bring fresh perspectives and new ideas to the promotion of the Support Zone

·       Support the outreach of our peer support and advice services

·       Support the creation of student-led student-focused content for our peer support services

·       Work with the peer support services to aid in generating new promotional opportunities

·       Contribute to the increased awareness of our peer support services across campus

·       Work alongside our VP Support to provide promotional help for our Support Zone events and campaigns

·       Organise events and activities to promote Support Zone services
(for example: wellbeing events, crafternoons, and campus pop-ups)

·       Support with the promotion of key days (such as University Mental Health Day, Wellfair, and SHAG (Sexual Health and Guidance Days)

·       Attend fairs (such as Freshers’ Fair, Volunteering Fair and Wellfair)

 

Role Requirement

 

Reporting to the lead Support Coordinator, you will work to help achieve the role objectives.

 The ideal candidate would be: 

·       Outgoing and proactive

·       A self-starter, able to find opportunities and work on tasks independently

·       A good team player, able to work well with others 

·       Able to talk to a range of different students 

·       Confident, particularly when it comes to talking to students and public speaking

·       Focused and able to take direction well 

·       Able to volunteer for at least three events or opportunities per semester 

 

What’s in it for you?

 

·       Volunteering experience for your CV and future job applications

·       Evidenced based development of new skills, such as outreach, public speaking, supporting students, mental health, marketing and communications, event management, and more

·       Reference for employment from the Student Union

·       Meeting new students and working with a range of people in the Support Zone

·       Invitations to our volunteer socials and social events

·       Union merchandise and coffee vouchers

·       Training opportunities on our peer support and advice services

 

How to Apply

If you have any questions about the role or would just like to have a chat to learn more, please email Support Coordinator, Lucy: l.talbot@surrey.ac.uk  

If you wish to apply for this role, please email Lucy answering the following three questions: 

1. Why do you wish to apply for this role? 

2. What skills do you think you have that make you good for this role? 

3. Choose one of our peer support services (Nightline, Talk Together or Welfare Watch) then:

 Come up with one idea for how you would promote it
(maybe an event, an Instagram reel or post, pop up on campus, whatever you like…)
[200 words max]

Tell us what the idea is
(describe the concept and include some key details, for example, if you are filming a video for a reel, tell us what would happen in the video and why you think it would work)
[200 words max]  

Tell us how you would you approach making it happen
(describe what the process would be, for example, if you are going to do a pop up on campus, how would you promote this? what would you need? where would it be? Don’t worry if you are unsure of some of the details, if you join us as a volunteer, you will have help and guidance from the lead Support Coordinator)
[500 words max]

Please note that while we know that Generative AI can be a useful tool, we want to hear from you, not from AI. Applications suspected to be the product of Generative AI where its use is not disclosed in the application may not be considered.