All of our drivers are covered by our fleet insurance with QBE.

In the event of an accident you must report it to our insurers immediately through the below options.

Telephone: 0808 100 8181 (Option 3)

Web Form: https://qbeeurope.com/claims/reporting-a-motor-incident/

You will need to provide the following list of information:

  • What happened
  • Where and when the incident occurred
  • Your insurance policy number – Y004755FLT0123A
  • Vehicle registration
  • Driver’s name
  • Driver’s date of birth
  • Date when driver passed their test
  • Details of any convictions or medical conditions the driver has
  • Details of any third parties involved
  • The number of, and contact details of any passengers in the vehicle(s)
  • Details of any witnesses
  • Details of any police officers attending the scene
  • What the vehicle was being used for
  • Damage to the vehicle(s) involved
  • Any photos or video footage showing damage to the vehicle(s)

For contact information please use ussu.transport@surrey.ac.uk and 01483 689223 so that the company follows up with us.

Please after talking to the insurers email ussu.transport@surrey.ac.uk with the information above as well.